28- Take good care of customer property entrusted to you.

Take good care of customer property entrusted to you.

What is meant by customer property?

A- Raw materials.
Example: a customer gives a tailor fabric they have purchased to have clothing made.

B- Unfinished products.
Example: a maker of classic or ornate furniture provides a finishing workshop with a carved furniture frame for painting.

C- Finished products.
Example: a customer takes their car to a repair workshop for routine servicing.

D- Tools and machinery.
Example: a client provides construction machinery for a building site and makes it available to builders or contractors.

E- A workshop, building, office, land or similar property.
Example: a software team carries out a project in an office provided by the client.

F- Intellectual property.
Example: designs, drawings, documents and information provided by the customer.

All the property described above that belongs to the customer must:

-Be clearly marked and identified as belonging to the customer.
-Be received only after its inventory, essential specifications and condition have been properly identified.
-Be maintained according to a clear plan and set of instructions, prepared and implemented to prevent damage.
-Have any loss or damage compensated for, with the customer also informed.

 

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